This Privacy Policy explains the practices and policies of US DataVault Corporation ("USDV") regarding the collection and protection of Personal Data supplied by users or collected by us from users of USDV websites, including usdatavault.com, internationaldatavault.com and the USDV Pro and IDV Pro backup services (the "Service").
USDV defines "Personal Data" as any data from which it is practical to directly determine the identity of an individual. Any capitalized terms not defined in this Privacy Policy have the meanings given in the Service's License and Service Agreement (the "User Agreement"). This Privacy Policy may be updated by USDV from time to time. USDV will provide notice of materially significant changes to the Privacy Policy by posting notice on its websites.
By registering to use the Service, you agree (1) to comply with the terms and conditions of this Privacy Policy and (2) USDV may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Policy or the User Agreement. Personal Data may be processed by USDV in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Data may be less stringent.
HOW USDV USES INFORMATION:
PERSONAL DATA
We will not sell or market the email addresses or other collected personal information of registered Users to third parties.
We will not view the files that you backup using the Service.
We may view your file system information (file extensions, sizes etc. but not your file contents) to provide technical support.
You acknowledge and agree that USDV may occasionally send you administrative communications regarding your account or the Service via email.
COOKIES AND PASSIVE DATA COLLECTION
USDV uses cookies, IP addresses, and URL information to improve and further develop the Service, and to provide enhanced or geographically differentiated features and service levels to Users, where available. USDV uses cookies to save User screen names, session validators, and on Users' browsers and hard drives, and may use them to provide tailored products and services to those Users, as they become available.
IP Addresses also help us diagnose network congestion, problems with our servers and otherwise assist in the administration and delivery of the Service to our Users.
USER INFORMATION USDV COLLECTS
PERSONAL DATA
Once you register with USDV and sign in to the Service, you are not anonymous to USDV.
USDV ONLY receives fully encrypted data and no USDV personnel have access to your raw data as you have the only copy of your ecryption key. Also, in the event that the US Government or a recognized Law Enforcement agency presents a subpoena for your data all we can give them are the encrypted files.
When registering with USDV, you provide Personal Data, which may include company name, industry, number of employees, phone number, your title, city, state, country, zip code, a user name, confirmed email address, and a password. When backing data up with the Service, you send us that data and you also are sending file system information, including names of files and directories. USDV may also record your IP address when you submit information.
USDV also may collect, at your option, certain preference and demographic information from you.
All information collected by USDV is used for internal purposes of providing the Service, providing support to users, and to improve services. Aggregating non-identifying information supplied by users allows USDV to understand its user base and to improve services.
TO PROTECT YOUR ACCOUNT INFORMATION, PLEASE KEEP YOUR PASSWORD SECURE.
All Users may opt to remove their Personal Data from our live database by contacting USDV and canceling their USDV user account. Users of the USDataVault.com Services may also cancel their user account by logging into their account, selecting My Profile, and clicking on Delete Account.
USDV does not intentionally gather Personal Data about visitors who are under the age of 13.
COOKIES AND PASSIVE DATA COLLECTION
USDV automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.
Users should be aware that other websites visited before entering the USDV websites might place Personal Data within a User's URL during a visit to their website, and USDV has no control over such websites. Accordingly, some of this information may be logged by USDV.
LINKS TO THIRD PARTY SITES
USDV websites may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.
DISCLOSURES
USDV SERVICE PROVIDERS
USDV does not disclose Personal Data to third parties, except to process credit card information for orders. However, at a future time, USDV may need to provide users' Personal Data to other third parties to deliver specific services to the user (such as hosting services or support services). These third parties will be required to adhere to Safe Harbor Privacy Principles or at a minimum USDV will require the third party to certify they follow privacy protection equal to USDV's. Users will also be provided with a mechanism to opt-out of having their Personal Data viewed by such third parties.
LEGAL REQUIREMENTS
USDV does not disclose Personal Data, including the data you back up with the Service, unless disclosure is necessary to comply with an enforceable government request such as a warrant.
CHANGE OF OWNERSHIP
In the event of a change in ownership, or a direct merger or acquisition with another entity, we reserve the right to transfer all of USDV User information, including Personal Data, to a separate entity. We will use commercially reasonable efforts to notify you (by posting on our website or an email to the email address you provide when you register) of any change in ownership, merger or acquisition of USDV's assets by a third party, and you may choose to modify any of your registration information at that time.
SECURITY
USDV uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to store the information collected by USDV in a secure operating environment that is not available to the public, USDV cannot guarantee complete security. Further, while we take reasonable steps to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "crackers" from obtaining this information.
UPDATING OR REMOVING USER INFORMATION
You may, at any time, choose to correct or update the information you have submitted to USDV by updating your account on our website.
If you cancel your account, your Personal Data and other information may be retained in our archive or backup records.
PRIVACY COMPLAINTS
If you have a dispute or complaint about privacy on a USDV service or website, we kindly ask that you attempt first to resolve the issue directly with USDV by emailing customerservice@USDataVault.com.
ADHERENCE TO EUROPEAN UNION SAFE HARBOR PRIVACY PRINCIPLES
USDV has instituted measures and mechanisms to ensure adherence to the European Union Safe Harbor Privacy Principles. Among other requirements, adherence involves engaging an independent third party to resolve privacy disputes. If you are a European consumer and feel your privacy dispute or complaint has not been adequately resolved, the Council of Better Business Bureaus has been contracted by USDV to handle complaints that allege a failure to comply with the Safe Harbor Privacy Principles.
CONTACTING USDV
Users with questions about this Privacy Policy and any of the aforementioned statements may contact USDV the following ways:
E-Mail:
Postal:
Attn: Privacy Policy
US DataVault Corporation
Box 33
Pegram, TN 37143
REVISIONS TO THIS POLICY
USDV reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on USDV websites, and a User's continued use of the Service will signify agreement to such changes.
Registration or Use of the Service Signifies your Agreement to The Privacy Policy