Information is an asset. Information availability is a requirement.

The challenge of ensuring business continuity in a dynamic, unpredictable, and compliance driven world has proven to be a formidable task.  USDV & BIC recognize that the key to meeting these demands relies on the information around us - the ability to secure it, to access it, and to disseminate it.

At USDV/BIC our mission is to give people control over their information.  We understand that an information availability strategy must provide for the protection of information, as well as the ability for people to securely access and share that information.  Utilizing people, technology and infrastructure, we provide organizations with Information Availability Solutions.  We become part of our customer's team, helping them use information to improve their bottom line.

Business Continuity means more than recovering your IT environment.  It means making sure that your systems; business processes and people continue to operate at the level defined by your business requirements in spite of service outages.  USDV/BIC's certified staff provides Business Continuity Planning and Management.  This is a holistic process that identifies potential threats to an organization and establishes foundations for increased resilience and effective response in order to protect and preserve business operations, interests and reputation.

The Business Continuity Plan (BCP) created by USDV/BIC will include an IT section with guidelines to insure information availability throughout service outages whether a major disaster, minor malfunctions or scheduled maintenance.  The BCP will include the recovery processes that will enable customers to resume the defined level of business operations quickly, smoothly and efficiently.

Resume operations in spite of loss of your primary building, network, or a community-wide disaster.

Our Alternate Site Solution offers a combination of computer systems, telecommunications and dedicated infrastructure services that enable organizations to avoid downtime of their mission critical applications in any "event" planned and unplanned. BIC provides backup servers, alternate workspace, telecommunications capabilities and IT resources needed to reconnect your people to your critical business information upon service outage.

• Recovery Servers
  Backup recovery servers are pre-staged with network connectivity pre-provisioned. They are ready to be loaded with your applications and data upon your request, either for planned maintenance or in the event of a disaster. Your configuration will be defined in your IT Business Continuity Plan and tested annually.

• DR Seats
  Re-locate critical personnel to fully enabled "Hot Seats" at the BIC site in the event that your primary site is non-operational. Phones and fax connectivity are pre-established and tested as part of your IT Business Continuity Plan.

• Remote Connectivity
  There are many options for connectivity to your backup and recovery servers including web browsers, secure VPN, Citrix Services and Terminal Services. These remote connectivity options give you the flexibility to access your backup servers from wherever your staff may relocate to during your recovery period. Your configuration will be defined in your IT Business Continuity Plan and tested annually

The plan will identify:
 
The names of employees who can declare a disaster and invoke the recovery plan.

The critical employees who will re-locate to the USDV/BIC Disaster Recovery Centre and/or other desired recovery sites.

The USDV/BIC provided services required to support the business processes to be re-located.

The processes required to bring the designated employees and services online.

IT Recovery Testing Services

Business Continuity Plans are tested at least once a year.  This is a full-scale exercise, which provides you with the confidence that should an incident occur all critical data can be maintained or restored in a timely fashion with minimal operational impact to your business.

Additional vital strands of the Business Continuity package, offered by USDV/BIC, address your people and your facilities. The areas we focus on are as follows:

Crisis Management Organization
Addresses composition, roles, succession planning, incident/crisis invocation, training, Reaction & Recovery, Restoration & Resumption of all operations.

 
People
Corporate responsibilities for staff, staff roles, training and awareness.

Facilities & Operations
Disaster Mitigation and Prevention, Fire and Safety, Power and Utilities, Generators and Fuel, Alternate Operating Location(s), Security, Supply Chain and Insurance.
 
Assessment
We also cover Post Incident/Crisis Assessment, Recovery, Restoration and Resumption of vital processes.

USDV/BIC can also provide, as required by the customer, specific Contingency Plans such as:
 
Hurricane Contingency Plan
Fire Contingency Plan
Flood Contingency Plan
Bomb Threat Contingency Plan
Earthquake Contingency Plan
Terrorism Contingency Plan

About USDV’s Partner & Relationship

Brac Informatics Centre, BIC, is an international service provider of technology solutions for its clients throughout the Caribbean, North and South America.  BIC has built a world-class facility in the Caribbean and assembled the staff, technology infrastructure and exclusive partnerships required to create and deliver Information Availability Solutions.

USDV/BIC is focused on delivering Information Availability Solutions for small to mid-size enterprises.  We select, develop and integrate proven technologies to provide secure, highly available services for the management of critical information.  Our services provide our customers with secure data storage, network access and data availability.
 
The BIC staff includes talent and expertise from the Cayman Islands as well as the United States and the United Kingdom representing years of experience with Fortune 500 companies such as Hewlett Packard/Compaq, IBM, Qwest and Intel.  The team represents a knowledge base in the areas of specialization required to develop and support information availability solutions.  This includes BCI certified business continuity, computer network and security, systems and database, and customer support specialists as well as a software development team.

The team develops and supports services that give USDV/BIC clients control over their information.  These include Business Continuity Services which are productized as the DataCONNECT© suite of products, as well as hosted services that allow USDV/BIC clients the ability to support their customers’ demands for 24/7 secure access to information.

These Self-Service Solutions include BIC’s proprietary CompanyCONNECT, VaultCONNECT, DocumentCONNECT, InformaticsCONNECT and MobileCONNECT processes and now USDV’s Backup Pro 10, the new standard in remote data storage and retrieval.
 
In addition to USDV’s 2 carrier grade data centers in the US, for Clients needing an off-shore hosting solution, USDV/BIC also offer commercial grade hosting, co-location and managed services from BIC’s hardened facility on Cayman Brac.  This facility is fully licensed and regulated by the Cayman Islands Government ICTA (Information and Communications Technology Authority) as both a Disaster Recovery Centre and Data Centre.

We at USDV/BIC hope that you will take the time to investigate what we can do and apply it to your Client base.

Should you require further information please feel free to contact us via the information provided below.

We look forward to being able to service all of your Client’s Remote Data Storage & Recovery, Disaster Planning and Implementation and Off-shore Data Security needs

email: sales@usdatavault.com